档案资源开发2015年第29卷第2期《档案学研究》
国家综合档案馆“官微”传播行为分析——基于新浪微博和微信平台的实证研究
Analysis on the Communication Behavior of Official Micro-blogging and We-chat of National General Archives: An Empirical Study Based on the Platform of Sina Micro-blogging and We-chat
南京大学社会学院 南京 210046
摘要
在“新媒体热”的当下,肩负使命的档案工作者更应冷静面对、理性选择。本文主要采用文本分析法和比较研究方法,首先在整体样态描述的基础上探究国家综合档案馆政务微博和微信的传播者形象塑造,接着选取统计学意义上最具代表性的官微账号探究其传播议题设置和传播内容分析。为更好地比较微博与微信的传播差异,还对微博和微信上各项指标排名都较为靠前的“江苏档案”和“抚顺档案”深入研究,并以2014年“国际档案日”为契机探讨官微的典型事件传播。本文的研究既为综合档案馆官微描述现状提出建议,也为未来新的媒介平台的出现提供参考。
关键词:综合档案馆政务微博政务微信传播行为
Abstract
In the boom of new media, the archivists who shoulder important missions should keep calm and make rational choices. Mainly using methods of text analysis and comparative study, this paper tries to show the communicators’ images based on the description of the situation of the official micro-bloggings and official we-chats of national general archives. The article also chooses the most typical official micro-bloggings and we-chats to study their agenda settings and communication contents. To explore the differences between official micro-blogging and we-chat, the article makes a further study of two archives that have done well in both new media platforms, “Jiangsu Archive” and “Fushun Archive”. The “International Archives Day 2014” is also used as a typical case of communication behavior. This study shows the detailed situation of official micro-bloggings and we-chats, gives the general archives some advice, and provides references for the future new media.
Key words: National general archives; Official micro-blogging; Official we-chat; Communication behavior
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